1 Report Overview 1.1 Study Scope 1.2 Market Analysis by Type 1.2.1 Global Information Technology Service Management Market Size Growth Rate by Type: 2016 VS 2021 VS 2027 1.2.2 Cloud Based 1.2.3 Web Based 1.3 Market by Application 1.3.1 Global Information Technology Service Management Market Share by Application: 2016 VS 2021 VS 2027 1.3.2 Configuration Management 1.3.3 Performance Management 1.3.4 Network Management 1.3.5 Database Management 1.3.6 Other 1.4 Study Objectives 1.5 Years Considered 2 Global Growth Trends 2.1 Global Information Technology Service Management Market Perspective (2016-2027) 2.2 Information Technology Service Management Growth Trends by Regions 2.2.1 Information Technology Service Management Market Size by Regions: 2016 VS 2021 VS 2027 2.2.2 Information Technology Service Management Historic Market Share by Regions (2016-2021) 2.2.3 Information Technology Service Management Forecasted Market Size by Regions (2022-2027) 2.3 Information Technology Service Management Industry Dynamic 2.3.1 Information Technology Service Management Market Trends 2.3.2 Information Technology Service Management Market Drivers 2.3.3 Information Technology Service Management Market Challenges 2.3.4 Information Technology Service Management Market Restraints 3 Competition Landscape by Key Players 3.1 Global Top Information Technology Service Management Players by Revenue 3.1.1 Global Top Information Technology Service Management Players by Revenue (2016-2021) 3.1.2 Global Information Technology Service Management Revenue Market Share by Players (2016-2021) 3.2 Global Information Technology Service Management Market Share by Company Type (Tier 1, Tier 2 and Tier 3) 3.3 Players Covered: Ranking by Information Technology Service Management Revenue 3.4 Global Information Technology Service Management Market Concentration Ratio 3.4.1 Global Information Technology Service Management Market Concentration Ratio (CR5 and HHI) 3.4.2 Global Top 10 and Top 5 Companies by Information Technology Service Management Revenue in 2020 3.5 Information Technology Service Management Key Players Head office and Area Served 3.6 Key Players Information Technology Service Management Product Solution and Service 3.7 Date of Enter into Information Technology Service Management Market 3.8 Mergers & Acquisitions, Expansion Plans 4 Information Technology Service Management Breakdown Data by Type 4.1 Global Information Technology Service Management Historic Market Size by Type (2016-2021) 4.2 Global Information Technology Service Management Forecasted Market Size by Type (2022-2027) 5 Information Technology Service Management Breakdown Data by Application 5.1 Global Information Technology Service Management Historic Market Size by Application (2016-2021) 5.2 Global Information Technology Service Management Forecasted Market Size by Application (2022-2027) 6 North America 6.1 North America Information Technology Service Management Market Size (2016-2027) 6.2 North America Information Technology Service Management Market Size by Type 6.2.1 North America Information Technology Service Management Market Size by Type (2016-2021) 6.2.2 North America Information Technology Service Management Market Size by Type (2022-2027) 6.2.3 North America Information Technology Service Management Market Size by Type (2016-2027) 6.3 North America Information Technology Service Management Market Size by Application 6.3.1 North America Information Technology Service Management Market Size by Application (2016-2021) 6.3.2 North America Information Technology Service Management Market Size by Application (2022-2027) 6.3.3 North America Information Technology Service Management Market Size by Application (2016-2027) 6.4 North America Information Technology Service Management Market Size by Country 6.4.1 North America Information Technology Service Management Market Size by Country (2016-2021) 6.4.2 North America Information Technology Service Management Market Size by Country (2022-2027) 6.4.3 United States 6.4.4 Canada 7 Europe 7.1 Europe Information Technology Service Management Market Size (2016-2027) 7.2 Europe Information Technology Service Management Market Size by Type 7.2.1 Europe Information Technology Service Management Market Size by Type (2016-2021) 7.2.2 Europe Information Technology Service Management Market Size by Type (2022-2027) 7.2.3 Europe Information Technology Service Management Market Size by Type (2016-2027) 7.3 Europe Information Technology Service Management Market Size by Application 7.3.1 Europe Information Technology Service Management Market Size by Application (2016-2021) 7.3.2 Europe Information Technology Service Management Market Size by Application (2022-2027) 7.3.3 Europe Information Technology Service Management Market Size by Application (2016-2027) 7.4 Europe Information Technology Service Management Market Size by Country 7.4.1 Europe Information Technology Service Management Market Size by Country (2016-2021) 7.4.2 Europe Information Technology Service Management Market Size by Country (2022-2027) 7.4.3 Germany 7.4.4 France 7.4.5 U.K. 7.4.6 Italy 7.4.7 Russia 7.4.8 Nordic 8 Asia-Pacific 8.1 Asia-Pacific Information Technology Service Management Market Size (2016-2027) 8.2 Asia-Pacific Information Technology Service Management Market Size by Type 8.2.1 Asia-Pacific Information Technology Service Management Market Size by Type (2016-2021) 8.2.2 Asia-Pacific Information Technology Service Management Market Size by Type (2022-2027) 8.2.3 Asia-Pacific Information Technology Service Management Market Size by Type (2016-2027) 8.3 Asia-Pacific Information Technology Service Management Market Size by Application 8.3.1 Asia-Pacific Information Technology Service Management Market Size by Application (2016-2021) 8.3.2 Asia-Pacific Information Technology Service Management Market Size by Application (2022-2027) 8.3.3 Asia-Pacific Information Technology Service Management Market Size by Application (2016-2027) 8.4 Asia-Pacific Information Technology Service Management Market Size by Region 8.4.1 Asia-Pacific Information Technology Service Management Market Size by Region (2016-2021) 8.4.2 Asia-Pacific Information Technology Service Management Market Size by Region (2022-2027) 8.4.3 China 8.4.4 Japan 8.4.5 South Korea 8.4.6 Southeast Asia 8.4.7 India 8.4.8 Australia 9 Latin America 9.1 Latin America Information Technology Service Management Market Size (2016-2027) 9.2 Latin America Information Technology Service Management Market Size by Type 9.2.1 Latin America Information Technology Service Management Market Size by Type (2016-2021) 9.2.2 Latin America Information Technology Service Management Market Size by Type (2022-2027) 9.2.3 Latin America Information Technology Service Management Market Size by Type (2016-2027) 9.3 Latin America Information Technology Service Management Market Size by Application 9.3.1 Latin America Information Technology Service Management Market Size by Application (2016-2021) 9.3.2 Latin America Information Technology Service Management Market Size by Application (2022-2027) 9.3.3 Latin America Information Technology Service Management Market Size by Application (2016-2027) 9.4 Latin America Information Technology Service Management Market Size by Country 9.4.1 Latin America Information Technology Service Management Market Size by Country (2016-2021) 9.4.2 Latin America Information Technology Service Management Market Size by Country (2022-2027) 9.4.3 Mexico 9.4.4 Brazil 10 Middle East & Africa 10.1 Middle East & Africa Information Technology Service Management Market Size (2016-2027) 10.2 Middle East & Africa Information Technology Service Management Market Size by Type 10.2.1 Middle East & Africa Information Technology Service Management Market Size by Type (2016-2021) 10.2.2 Middle East & Africa Information Technology Service Management Market Size by Type (2022-2027) 10.2.3 Middle East & Africa Information Technology Service Management Market Size by Type (2016-2027) 10.3 Middle East & Africa Information Technology Service Management Market Size by Application 10.3.1 Middle East & Africa Information Technology Service Management Market Size by Application (2016-2021) 10.3.2 Middle East & Africa Information Technology Service Management Market Size by Application (2022-2027) 10.3.3 Middle East & Africa Information Technology Service Management Market Size by Application (2016-2027) 10.4 Middle East & Africa Information Technology Service Management Market Size by Country 10.4.1 Middle East & Africa Information Technology Service Management Market Size by Country (2016-2021) 10.4.2 Middle East & Africa Information Technology Service Management Market Size by Country (2022-2027) 10.4.3 Turkey 10.4.4 Saudi Arabia 10.4.5 UAE 11 Key Players Profiles 11.1 Agiloft Service 11.1.1 Agiloft Service Company Details 11.1.2 Agiloft Service Business Overview 11.1.3 Agiloft Service Information Technology Service Management Introduction 11.1.4 Agiloft Service Revenue in Information Technology Service Management Business (2016-2021) 11.1.5 Agiloft Service Recent Development 11.2 ASG Software 11.2.1 ASG Software Company Details 11.2.2 ASG Software Business Overview 11.2.3 ASG Software Information Technology Service Management Introduction 11.2.4 ASG Software Revenue in Information Technology Service Management Business (2016-2021) 11.2.5 ASG Software Recent Development 11.3 Autotask 11.3.1 Autotask Company Details 11.3.2 Autotask Business Overview 11.3.3 Autotask Information Technology Service Management Introduction 11.3.4 Autotask Revenue in Information Technology Service Management Business (2016-2021) 11.3.5 Autotask Recent Development 11.4 Axios Systems 11.4.1 Axios Systems Company Details 11.4.2 Axios Systems Business Overview 11.4.3 Axios Systems Information Technology Service Management Introduction 11.4.4 Axios Systems Revenue in Information Technology Service Management Business (2016-2021) 11.4.5 Axios Systems Recent Development 11.5 BMC Software 11.5.1 BMC Software Company Details 11.5.2 BMC Software Business Overview 11.5.3 BMC Software Information Technology Service Management Introduction 11.5.4 BMC Software Revenue in Information Technology Service Management Business (2016-2021) 11.5.5 BMC Software Recent Development 11.6 Broadcom 11.6.1 Broadcom Company Details 11.6.2 Broadcom Business Overview 11.6.3 Broadcom Information Technology Service Management Introduction 11.6.4 Broadcom Revenue in Information Technology Service Management Business (2016-2021) 11.6.5 Broadcom Recent Development 11.7 Cherwell Software 11.7.1 Cherwell Software Company Details 11.7.2 Cherwell Software Business Overview 11.7.3 Cherwell Software Information Technology Service Management Introduction 11.7.4 Cherwell Software Revenue in Information Technology Service Management Business (2016-2021) 11.7.5 Cherwell Software Recent Development 11.8 Cisco Systems Inc 11.8.1 Cisco Systems Inc Company Details 11.8.2 Cisco Systems Inc Business Overview 11.8.3 Cisco Systems Inc Information Technology Service Management Introduction 11.8.4 Cisco Systems Inc Revenue in Information Technology Service Management Business (2016-2021) 11.8.5 Cisco Systems Inc Recent Development 11.9 Citrix Systems 11.9.1 Citrix Systems Company Details 11.9.2 Citrix Systems Business Overview 11.9.3 Citrix Systems Information Technology Service Management Introduction 11.9.4 Citrix Systems Revenue in Information Technology Service Management Business (2016-2021) 11.9.5 Citrix Systems Recent Development 11.10 Compuware 11.10.1 Compuware Company Details 11.10.2 Compuware Business Overview 11.10.3 Compuware Information Technology Service Management Introduction 11.10.4 Compuware Revenue in Information Technology Service Management Business (2016-2021) 11.10.5 Compuware Recent Development 11.11 Dell EMC 11.11.1 Dell EMC Company Details 11.11.2 Dell EMC Business Overview 11.11.3 Dell EMC Information Technology Service Management Introduction 11.11.4 Dell EMC Revenue in Information Technology Service Management Business (2016-2021) 11.11.5 Dell EMC Recent Development 11.12 Freshworks 11.12.1 Freshworks Company Details 11.12.2 Freshworks Business Overview 11.12.3 Freshworks Information Technology Service Management Introduction 11.12.4 Freshworks Revenue in Information Technology Service Management Business (2016-2021) 11.12.5 Freshworks Recent Development 11.13 Fujitsu Ltd. 11.13.1 Fujitsu Ltd. Company Details 11.13.2 Fujitsu Ltd. Business Overview 11.13.3 Fujitsu Ltd. Information Technology Service Management Introduction 11.13.4 Fujitsu Ltd. Revenue in Information Technology Service Management Business (2016-2021) 11.13.5 Fujitsu Ltd. Recent Development 11.14 IBM 11.14.1 IBM Company Details 11.14.2 IBM Business Overview 11.14.3 IBM Information Technology Service Management Introduction 11.14.4 IBM Revenue in Information Technology Service Management Business (2016-2021) 11.14.5 IBM Recent Development 11.15 Ivanti 11.15.1 Ivanti Company Details 11.15.2 Ivanti Business Overview 11.15.3 Ivanti Information Technology Service Management Introduction 11.15.4 Ivanti Revenue in Information Technology Service Management Business (2016-2021) 11.15.5 Ivanti Recent Development 11.16 Micro Focus (Formerly HPE) 11.16.1 Micro Focus (Formerly HPE) Company Details 11.16.2 Micro Focus (Formerly HPE) Business Overview 11.16.3 Micro Focus (Formerly HPE) Information Technology Service Management Introduction 11.16.4 Micro Focus (Formerly HPE) Revenue in Information Technology Service Management Business (2016-2021) 11.16.5 Micro Focus (Formerly HPE) Recent Development 11.17 Microsoft 11.17.1 Microsoft Company Details 11.17.2 Microsoft Business Overview 11.17.3 Microsoft Information Technology Service Management Introduction 11.17.4 Microsoft Revenue in Information Technology Service Management Business (2016-2021) 11.17.5 Microsoft Recent Development 11.18 Samanage 11.18.1 Samanage Company Details 11.18.2 Samanage Business Overview 11.18.3 Samanage Information Technology Service Management Introduction 11.18.4 Samanage Revenue in Information Technology Service Management Business (2016-2021) 11.18.5 Samanage Recent Development 11.18 SAP .1 SAP Company Details .2 SAP Business Overview .3 SAP Information Technology Service Management Introduction .4 SAP Revenue in Information Technology Service Management Business (2016-2021) .5 SAP Recent Development 11.20 ServiceNow 11.20.1 ServiceNow Company Details 11.20.2 ServiceNow Business Overview 11.20.3 ServiceNow Information Technology Service Management Introduction 11.20.4 ServiceNow Revenue in Information Technology Service Management Business (2016-2021) 11.20.5 ServiceNow Recent Development 11.21 Toshiba Corporation 11.21.1 Toshiba Corporation Company Details 11.21.2 Toshiba Corporation Business Overview 11.21.3 Toshiba Corporation Information Technology Service Management Introduction 11.21.4 Toshiba Corporation Revenue in Information Technology Service Management Business (2016-2021) 11.21.5 Toshiba Corporation Recent Development 11.22 Verizon Communications Inc. 11.22.1 Verizon Communications Inc. Company Details 11.22.2 Verizon Communications Inc. Business Overview 11.22.3 Verizon Communications Inc. Information Technology Service Management Introduction 11.22.4 Verizon Communications Inc. Revenue in Information Technology Service Management Business (2016-2021) 11.22.5 Verizon Communications Inc. Recent Development 12 Analyst's Viewpoints/Conclusions 13 Appendix 13.1 Research Methodology 13.1.1 Methodology/Research Approach 13.1.2 Data Source 13.2 Disclaimer 13.3 Author Details

List of Tables Table 1. Global Information Technology Service Management Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027 Table 2. Key Players of Cloud Based Table 3. Key Players of Web Based Table 4. Global Information Technology Service Management Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027 Table 5. Global Information Technology Service Management Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027 Table 6. Global Information Technology Service Management Market Size by Regions (2016-2021) & (US$ Million) Table 7. Global Information Technology Service Management Market Share by Regions (2016-2021) Table 8. Global Information Technology Service Management Forecasted Market Size by Regions (2022-2027) & (US$ Million) Table 9. Global Information Technology Service Management Market Share by Regions (2022-2027) Table 10. Information Technology Service Management Market Trends Table 11. Information Technology Service Management Market Drivers Table 12. Information Technology Service Management Market Challenges Table 13. Information Technology Service Management Market Restraints Table 14. Global Information Technology Service Management Revenue by Players (2016-2021) & (US$ Million) Table 15. Global Information Technology Service Management Market Share by Players (2016-2021) Table 16. Global Top Information Technology Service Management Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Information Technology Service Management as of 2020) Table 17. Ranking of Global Top Information Technology Service Management Companies by Revenue (US$ Million) in 2020 Table 18. Global 5 Largest Players Market Share by Information Technology Service Management Revenue (CR5 and HHI) & (2016-2021) Table 19. Key Players Headquarters and Area Served Table 20. Key Players Information Technology Service Management Product Solution and Service Table 21. Date of Enter into Information Technology Service Management Market Table 22. Mergers & Acquisitions, Expansion Plans Table 23. Global Information Technology Service Management Market Size by Type (2016-2021) (US$ Million) Table 24. Global Information Technology Service Management Revenue Market Share by Type (2016-2021) Table 25. Global Information Technology Service Management Forecasted Market Size by Type (2022-2027) (US$ Million) Table 26. Global Information Technology Service Management Revenue Market Share by Type (2022-2027) & (US$ Million) Table 27. Global Information Technology Service Management Market Size Share by Application (2016-2021) & (US$ Million) Table 28. Global Information Technology Service Management Revenue Market Share by Application (2016-2021) Table 29. Global Information Technology Service Management Forecasted Market Size by Application (2022-2027) (US$ Million) Table 30. Global Information Technology Service Management Revenue Market Share by Application (2022-2027) & (US$ Million) Table 31. North America Information Technology Service Management Market Size by Type (2016-2021) (US$ Million) Table 32. North America Information Technology Service Management Market Size by Type (2022-2027) & (US$ Million) Table 33. North America Information Technology Service Management Market Size by Application (2016-2021) (US$ Million) Table 34. North America Information Technology Service Management Market Size by Application (2022-2027) & (US$ Million) Table 35. North America Information Technology Service Management Market Size by Country (2016-2021) & (US$ Million) Table 36. North America Information Technology Service Management Market Size by Country (2022-2027) & (US$ Million) Table 37. Europe Information Technology Service Management Market Size by Type (2016-2021) (US$ Million) Table 38. Europe Information Technology Service Management Market Size by Type (2022-2027) & (US$ Million) Table 39. Europe Information Technology Service Management Market Size by Application (2016-2021) (US$ Million) Table 40. Europe Information Technology Service Management Market Size by Application (2022-2027) & (US$ Million) Table 41. Europe Information Technology Service Management Market Size by Country (2016-2021) & (US$ Million) Table 42. Europe Information Technology Service Management Market Size by Country (2022-2027) & (US$ Million) Table 43. Asia-Pacific Information Technology Service Management Market Size by Type (2016-2021) (US$ Million) Table 44. Asia-Pacific Information Technology Service Management Market Size by Type (2022-2027) & (US$ Million) Table 45. Asia-Pacific Information Technology Service Management Market Size by Application (2016-2021) (US$ Million) Table 46. Asia-Pacific Information Technology Service Management Market Size by Application (2022-2027) & (US$ Million) Table 47. Asia-Pacific Information Technology Service Management Market Size by Region (2016-2021) & (US$ Million) Table 48. Asia-Pacific Information Technology Service Management Market Size by Region (2022-2027) & (US$ Million) Table 49. Latin America Information Technology Service Management Market Size by Type (2016-2021) (US$ Million) Table 50. Latin America Information Technology Service Management Market Size by Type (2022-2027) & (US$ Million) Table 51. Latin America Information Technology Service Management Market Size by Application (2016-2021) (US$ Million) Table 52. Latin America Information Technology Service Management Market Size by Application (2022-2027) & (US$ Million) Table 53. Latin America Information Technology Service Management Market Size by Country (2016-2021) & (US$ Million) Table 54. Latin America Information Technology Service Management Market Size by Country (2022-2027) & (US$ Million) Table 55. Middle East & Africa Information Technology Service Management Market Size by Type (2016-2021) (US$ Million) Table 56. Middle East & Africa Information Technology Service Management Market Size by Type (2022-2027) & (US$ Million) Table 57. Middle East & Africa Information Technology Service Management Market Size by Application (2016-2021) (US$ Million) Table 58. Middle East & Africa Information Technology Service Management Market Size by Application (2022-2027) & (US$ Million) Table 59. Middle East & Africa Information Technology Service Management Market Size by Country (2016-2021) & (US$ Million) Table 60. Middle East & Africa Information Technology Service Management Market Size by Country (2022-2027) & (US$ Million) Table 61. Agiloft Service Company Details Table 62. Agiloft Service Business Overview Table 63. Agiloft Service Information Technology Service Management Product Table 64. Agiloft Service Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 65. Agiloft Service Recent Development Table 66. ASG Software Company Details Table 67. ASG Software Business Overview Table 68. ASG Software Information Technology Service Management Product Table 69. ASG Software Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 70. ASG Software Recent Development Table 71. Autotask Company Details Table 72. Autotask Business Overview Table 73. Autotask Information Technology Service Management Product Table 74. Autotask Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 75. Autotask Recent Development Table 76. Axios Systems Company Details Table 77. Axios Systems Business Overview Table 78. Axios Systems Information Technology Service Management Product Table 79. Axios Systems Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 80. Axios Systems Recent Development Table 81. BMC Software Company Details Table 82. BMC Software Business Overview Table 83. BMC Software Information Technology Service Management Product Table 84. BMC Software Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 85. BMC Software Recent Development Table 86. Broadcom Company Details Table 87. Broadcom Business Overview Table 88. Broadcom Information Technology Service Management Product Table 89. Broadcom Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 90. Broadcom Recent Development Table 91. Cherwell Software Company Details Table 92. Cherwell Software Business Overview Table 93. Cherwell Software Information Technology Service Management Product Table 94. Cherwell Software Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 95. Cherwell Software Recent Development Table 96. Cisco Systems Inc Company Details Table 97. Cisco Systems Inc Business Overview Table 98. Cisco Systems Inc Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 99. Cisco Systems Inc Recent Development Table 100. Citrix Systems Company Details Table 101. Citrix Systems Business Overview Table 102. Citrix Systems Information Technology Service Management Product Table 103. Citrix Systems Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 104. Citrix Systems Recent Development Table 105. Compuware Company Details Table 106. Compuware Business Overview Table 107. Compuware Information Technology Service Management Product Table 108. Compuware Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 109. Compuware Recent Development Table 110. Dell EMC Company Details Table 111. Dell EMC Business Overview Table 112. Dell EMC Information Technology Service Management Product Table 113. Dell EMC Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 114. Dell EMC Recent Development Table 115. Freshworks Company Details Table 116. Freshworks Business Overview Table 117. Freshworks Information Technology Service Management Product Table 118. Freshworks Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 119. Freshworks Recent Development Table 120. Fujitsu Ltd. Company Details Table 121. Fujitsu Ltd. Business Overview Table 122. Fujitsu Ltd. Information Technology Service Management Product Table 123. Fujitsu Ltd. Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 124. Fujitsu Ltd. Recent Development Table 125. IBM Company Details Table 126. IBM Business Overview Table 127. IBM Information Technology Service Management Product Table 128. IBM Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 129. IBM Recent Development Table 130. Ivanti Company Details Table 131. Ivanti Business Overview Table 132. Ivanti Information Technology Service Management Product Table 133. Ivanti Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 134. Ivanti Recent Development Table 135. Micro Focus (Formerly HPE) Company Details Table 136. Micro Focus (Formerly HPE) Business Overview Table 137. Micro Focus (Formerly HPE) Information Technology Service Management Product Table 138. Micro Focus (Formerly HPE) Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 139. Micro Focus (Formerly HPE) Recent Development Table 140. Microsoft Company Details Table 141. Microsoft Business Overview Table 142. Microsoft Information Technology Service Management Product Table 143. Microsoft Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 144. Microsoft Recent Development Table 145. Samanage Company Details Table 146. Samanage Business Overview Table 147. Samanage Information Technology Service Management Product Table 148. Samanage Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 149. Samanage Recent Development Table 150. SAP Company Details Table 151. SAP Business Overview Table 152. SAP Information Technology Service Management Product Table 153. SAP Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 154. SAP Recent Development Table 155. ServiceNow Company Details Table 156. ServiceNow Business Overview Table 157. ServiceNow Information Technology Service Management Product Table 158. ServiceNow Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 159. ServiceNow Recent Development Table 160. Toshiba Corporation Company Details Table 161. Toshiba Corporation Business Overview Table 162. Toshiba Corporation Information Technology Service Management Product Table 163. Toshiba Corporation Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 164. Toshiba Corporation Recent Development Table 165. Verizon Communications Inc. Company Details Table 166. Verizon Communications Inc. Business Overview Table 167. Verizon Communications Inc. Information Technology Service Management Product Table 168. Verizon Communications Inc. Revenue in Information Technology Service Management Business (2016-2021) & (US$ Million) Table 169. Verizon Communications Inc. Recent Development Table 170. Research Programs/Design for This Report Table 171. Key Data Information from Secondary Sources Table 172. Key Data Information from Primary Sources List of Figures Figure 1. Global Information Technology Service Management Market Share by Type: 2020 VS 2027 Figure 2. Cloud Based Features Figure 3. Web Based Features Figure 4. Global Information Technology Service Management Market Share by Application: 2020 VS 2027 Figure 5. Configuration Management Case Studies Figure 6. Performance Management Case Studies Figure 7. Network Management Case Studies Figure 8. Database Management Case Studies Figure 9. Other Case Studies Figure 10. Information Technology Service Management Report Years Considered Figure 11. Global Information Technology Service Management Market Size (US$ Million), Year-over-Year: 2016-2027 Figure 12. Global Information Technology Service Management Market Size (US$ Million), 2016 VS 2021 VS 2027 Figure 13. Global Information Technology Service Management Market Share by Regions: 2020 VS 2027 Figure 14. Global Information Technology Service Management Market Share by Regions (2022-2027) Figure 15. Global Information Technology Service Management Market Share by Players in 2020 Figure 16. Global Top Information Technology Service Management Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Information Technology Service Management as of 2020 Figure 17. The Top 10 and 5 Players Market Share by Information Technology Service Management Revenue in 2020 Figure 18. Global Information Technology Service Management Revenue Market Share by Type (2016-2021) Figure 19. Global Information Technology Service Management Revenue Market Share by Type (2022-2027) Figure 20. North America Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 21. North America Information Technology Service Management Market Share by Type (2016-2027) Figure 22. North America Information Technology Service Management Market Share by Application (2016-2027) Figure 23. North America Information Technology Service Management Market Share by Country (2016-2027) Figure 24. United States Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 25. Canada Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 26. Europe Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 27. Europe Information Technology Service Management Market Share by Type (2016-2027) Figure 28. Europe Information Technology Service Management Market Share by Application (2016-2027) Figure 29. Europe Information Technology Service Management Market Share by Country (2016-2027) Figure 30. Germany Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 31. France Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 32. U.K. Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 33. Italy Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 34. Russia Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 35. Nordic Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 36. Asia-Pacific Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 37. Asia-Pacific Information Technology Service Management Market Share by Type (2016-2027) Figure 38. Asia-Pacific Information Technology Service Management Market Share by Application (2016-2027) Figure 39. Asia-Pacific Information Technology Service Management Market Share by Region (2016-2027) Figure 40. China Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 41. Japan Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 42. South Korea Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 43. Southeast Asia Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 44. India Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 45. Australia Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 46. Latin America Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 47. Latin America Information Technology Service Management Market Share by Type (2016-2027) Figure 48. Latin America Information Technology Service Management Market Share by Application (2016-2027) Figure 49. Latin America Information Technology Service Management Market Share by Country (2016-2027) Figure 50. Mexico Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 51. Brazil Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 52. Middle East & Africa Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 53. Middle East & Africa Information Technology Service Management Market Share by Type (2016-2027) Figure 54. Middle East & Africa Information Technology Service Management Market Share by Application (2016-2027) Figure 55. Middle East & Africa Information Technology Service Management Market Share by Country (2016-2027) Figure 56. Turkey Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 57. Saudi Arabia Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 58. UAE Information Technology Service Management Market Size YoY Growth (2016-2027) & (US$ Million) Figure 59. Agiloft Service Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 60. ASG Software Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 61. Autotask Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 62. Axios Systems Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 63. BMC Software Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 64. Broadcom Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 65. Cherwell Software Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 66. Cisco Systems Inc Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 67. Citrix Systems Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 68. Compuware Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 69. Dell EMC Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 70. Freshworks Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 71. Fujitsu Ltd. Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 72. IBM Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 73. Ivanti Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 74. Micro Focus (Formerly HPE) Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 75. Microsoft Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 76. Samanage Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 77. SAP Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 78. ServiceNow Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 79. Toshiba Corporation Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 80. Verizon Communications Inc. Revenue Growth Rate in Information Technology Service Management Business (2016-2021) Figure 81. Bottom-up and Top-down Approaches for This Report Figure 82. Data Triangulation Figure 83. Key Executives Interviewed

Agiloft Service ASG Software Autotask Axios Systems BMC Software Broadcom Cherwell Software Cisco Systems Inc Citrix Systems Compuware Dell EMC Freshworks Fujitsu Ltd. IBM Ivanti Micro Focus (Formerly HPE) Microsoft Samanage SAP ServiceNow Toshiba Corporation Verizon Communications Inc.