• Executive Summary o Market Overview • Market Landscape o Market ecosystem o Value chain analysis • Market Sizing o Market definition o Market segment analysis o Market size 2020 o Market outlook: Forecast for 2020 - 2025 • Five Forces Analysis o Five force summary o Bargaining power of buyers o Bargaining power of suppliers o Threat of new entrants o Threat of substitutes o Threat of rivalry o Market condition • Market Segmentation by End-user o Market segments o Comparison by End-user o BFSI - Market size and forecast 2020-2025 o Manufacturing - Market size and forecast 2020-2025 o Retail - Market size and forecast 2020-2025 o Others - Market size and forecast 2020-2025 o Market opportunity by End-user • Market Segmentation by Deployment o Market segments o Comparison by Deployment o On-premises - Market size and forecast 2020-2025 o Cloud-based - Market size and forecast 2020-2025 o Market opportunity by Deployment • Customer landscape • Geographic Landscape o Geographic segmentation o Geographic comparison o North America - Market size and forecast 2020-2025 o Europe - Market size and forecast 2020-2025 o APAC - Market size and forecast 2020-2025 o South America - Market size and forecast 2020-2025 o MEA - Market size and forecast 2020-2025 o Key leading countries o Market opportunity by geography o Market drivers o Market challenges o Market trends • Vendor Landscape o Competitive scenario o Vendor landscape o Landscape disruption • Vendor Analysis o Vendors covered o Market positioning of vendors o Accenture Plc o Appian Corp. o BP Logix Inc. o International Business Machines Corp. o Open Text Corp. o Oracle Corp. o Pegasystems Inc. o SAP SE o Software AG o TIBCO Software Inc. • Appendix o Scope of the report o Currency conversion rates for US$ o Research methodology o List of abbreviations Exhibit • 1: Key Finding 1 • 2: Key Finding 2 • 3: Key Finding 3 • 4: Key Finding 5 • 5: Key Finding 6 • 6: Key Finding 7 • 7: Key Finding 8 • 8: Key Finding 9 • 9: Parent market • 10: Market characteristics • 11: Offerings of vendors included in the market definition • 12: Market segments • 13: Global - Market size and forecast 2020 - 2025 ($ million) • 14: Global market: Year-over-year growth 2020 - 2025 (%) • 15: Five forces analysis 2020 & 2025 • 16: Bargaining power of buyers • 17: Bargaining power of suppliers • 18: Threat of new entrants • 19: Threat of substitutes • 20: Threat of rivalry • 21: Market condition - Five forces 2020 • 22: End user - Market share 2020-2025 (%) • 23: Comparison by End user • 24: BFSI - Market size and forecast 2020-2025 ($ million) • 25: BFSI - Year-over-year growth 2020-2025 (%) • 26: Manufacturing - Market size and forecast 2020-2025 ($ million) • 27: Manufacturing - Year-over-year growth 2020-2025 (%) • 28: Retail - Market size and forecast 2020-2025 ($ million) • 29: Retail - Year-over-year growth 2020-2025 (%) • 30: Others - Market size and forecast 2020-2025 ($ million) • 31: Others - Year-over-year growth 2020-2025 (%) • 32: Market opportunity by End user • 33: Deployment - Market share 2020-2025 (%) • 34: Comparison by Deployment • 35: On-premises - Market size and forecast 2020-2025 ($ million) • 36: On-premises - Year-over-year growth 2020-2025 (%) • 37: Cloud-based - Market size and forecast 2020-2025 ($ million) • 38: Cloud-based - Year-over-year growth 2020-2025 (%) • 39: Market opportunity by Deployment • 40: Customer landscape • 41: Market share by geography 2020-2025 (%) • 42: Geographic comparison • 43: North America - Market size and forecast 2020-2025 ($ million) • 44: North America - Year-over-year growth 2020-2025 (%) • 45: Europe - Market size and forecast 2020-2025 ($ million) • 46: Europe - Year-over-year growth 2020-2025 (%) • 47: APAC - Market size and forecast 2020-2025 ($ million) • 48: APAC - Year-over-year growth 2020-2025 (%) • 49: South America - Market size and forecast 2020-2025 ($ million) • 50: South America - Year-over-year growth 2020-2025 (%) • 51: MEA - Market size and forecast 2020-2025 ($ million) • 52: MEA - Year-over-year growth 2020-2025 (%) • 53: Key leading countries • 54: Market opportunity by geography ($ million) • 55: Impact of drivers and challenges • 56: Vendor landscape • 57: Landscape disruption • 58: Industry risks • 59: Vendors covered • 60: Market positioning of vendors • 61: Accenture Plc - Overview • 62: Accenture Plc - Business segments • 63: Accenture Plc - Key offerings • 64: Accenture Plc - Key customers • 65: Accenture Plc - Segment focus • 66: Appian Corp. - Overview • 67: Appian Corp. - Business segments • 68: Appian Corp. - Key offerings • 69: Appian Corp. - Key customers • 70: Appian Corp. - Segment focus • 71: BP Logix Inc. - Overview • 72: BP Logix Inc. - Product and service • 73: BP Logix Inc. - Key offerings • 74: BP Logix Inc. - Key customers • 75: BP Logix Inc. - Segment focus • 76: International Business Machines Corp. - Overview • 77: International Business Machines Corp. - Business segments • 78: International Business Machines Corp. - Key offerings • 79: International Business Machines Corp. - Key customers • 80: International Business Machines Corp. - Segment focus • 81: Open Text Corp. - Overview • 82: Open Text Corp. - Business segments • 83: Open Text Corp. - Key offerings • 84: Open Text Corp. - Key customers • 85: Open Text Corp. - Segment focus • 86: Oracle Corp. - Overview • 87: Oracle Corp. - Business segments • 88: Oracle Corp. - Key offerings • 89: Oracle Corp. - Key customers • 90: Oracle Corp. - Segment focus • 91: Pegasystems Inc. - Overview • 92: Pegasystems Inc. - Product and service • 93: Pegasystems Inc. - Key offerings • 94: Pegasystems Inc. - Key customers • 95: Pegasystems Inc. - Segment focus • 96: SAP SE - Overview • 97: SAP SE - Business segments • 98: SAP SE - Key offerings • 99: SAP SE - Key customers • 100: SAP SE - Segment focus • 101: Software AG - Overview • 102: Software AG - Business segments • 103: Software AG - Key offerings • 104: Software AG - Key customers • 105: Software AG - Segment focus • 106: TIBCO Software Inc. - Overview • 107: TIBCO Software Inc. - Product and service • 108: TIBCO Software Inc. - Key offerings • 109: TIBCO Software Inc. - Key customers • 110: TIBCO Software Inc. - Segment focus • 111: Currency conversion rates for US$ • 112: Research Methodology • 113: Validation techniques employed for market sizing • 114: Information sources • 115: List of abbreviations

Accenture Plc, Appian Corp., BP Logix Inc., International Business Machines Corp., Open Text Corp., Oracle Corp., Pegasystems Inc., SAP SE, Software AG, TIBCO Software Inc.