1 Market Overview of Customer Relationship Management (CRM) Customer Engagement Center 1.1 Customer Relationship Management (CRM) Customer Engagement Center Market Overview 1.1.1 Customer Relationship Management (CRM) Customer Engagement Center Product Scope 1.1.2 Market Status and Outlook 1.2 Global Customer Relationship Management (CRM) Customer Engagement Center Market Size Overview by Region 2015 VS 2020 VS 2026 1.3 Global Customer Relationship Management (CRM) Customer Engagement Center Market Size by Region (2015-2026) 1.4 Global Customer Relationship Management (CRM) Customer Engagement Center Historic Market Size by Region (2015-2020) 1.5 Global Customer Relationship Management (CRM) Customer Engagement Center Market Size Forecast by Region (2021-2026) 1.6 Key Regions, Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) 1.6.1 North America Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) 1.6.2 Europe Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) 1.6.3 Asia-Pacific Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) 1.6.4 Latin America Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) 1.6.5 Middle East & Africa Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) 2 Customer Relationship Management (CRM) Customer Engagement Center Market Overview by Type 2.1 Global Customer Relationship Management (CRM) Customer Engagement Center Market Size by Type: 2015 VS 2020 VS 2026 2.2 Global Customer Relationship Management (CRM) Customer Engagement Center Historic Market Size by Type (2015-2020) 2.3 Global Customer Relationship Management (CRM) Customer Engagement Center Forecasted Market Size by Type (2021-2026) 2.4 Small (Below 50 agents) 2.5 Medium Size (50-500 agents) 2.6 Large (over 500 agents) 3 Customer Relationship Management (CRM) Customer Engagement Center Market Overview by Application 3.1 Global Customer Relationship Management (CRM) Customer Engagement Center Market Size by Application: 2015 VS 2020 VS 2026 3.2 Global Customer Relationship Management (CRM) Customer Engagement Center Historic Market Size by Application (2015-2020) 3.3 Global Customer Relationship Management (CRM) Customer Engagement Center Forecasted Market Size by Application (2021-2026) 3.4 BFSI 3.5 Education 3.6 Manufacturing 3.7 Telecom & IT 3.8 E-Commerce 3.9 Others 4 Global Customer Relationship Management (CRM) Customer Engagement Center Competition Analysis by Players 4.1 Global Customer Relationship Management (CRM) Customer Engagement Center Market Size by Players (2015-2020) 4.2 Global Top Manufacturers by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Relationship Management (CRM) Customer Engagement Center as of 2019) 4.3 Date of Key Manufacturers Enter into Customer Relationship Management (CRM) Customer Engagement Center Market 4.4 Global Top Players Customer Relationship Management (CRM) Customer Engagement Center Headquarters and Area Served 4.5 Key Players Customer Relationship Management (CRM) Customer Engagement Center Product Solution and Service 4.6 Competitive Status 4.6.1 Customer Relationship Management (CRM) Customer Engagement Center Market Concentration Rate 4.6.2 Mergers & Acquisitions, Expansion Plans 5 Company (Top Players) Profiles and Key Data 5.1 Service Cloud 5.1.1 Service Cloud Profile 5.1.2 Service Cloud Main Business 5.1.3 Service Cloud Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.1.4 Service Cloud Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.1.5 Service Cloud Recent Developments 5.2 Pegasystems 5.2.1 Pegasystems Profile 5.2.2 Pegasystems Main Business 5.2.3 Pegasystems Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.2.4 Pegasystems Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.2.5 Pegasystems Recent Developments 5.3 Microsoft 5.5.1 Microsoft Profile 5.3.2 Microsoft Main Business 5.3.3 Microsoft Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.3.4 Microsoft Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.3.5 Oracle Recent Developments 5.4 Oracle 5.4.1 Oracle Profile 5.4.2 Oracle Main Business 5.4.3 Oracle Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.4.4 Oracle Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.4.5 Oracle Recent Developments 5.5 Zendesk 5.5.1 Zendesk Profile 5.5.2 Zendesk Main Business 5.5.3 Zendesk Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.5.4 Zendesk Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.5.5 Zendesk Recent Developments 5.6 SAP 5.6.1 SAP Profile 5.6.2 SAP Main Business 5.6.3 SAP Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.6.4 SAP Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.6.5 SAP Recent Developments 5.7 Brian Manusama 5.7.1 Brian Manusama Profile 5.7.2 Brian Manusama Main Business 5.7.3 Brian Manusama Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.7.4 Brian Manusama Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.7.5 Brian Manusama Recent Developments 5.8 Nadine LeBlanc 5.8.1 Nadine LeBlanc Profile 5.8.2 Nadine LeBlanc Main Business 5.8.3 Nadine LeBlanc Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.8.4 Nadine LeBlanc Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.8.5 Nadine LeBlanc Recent Developments 5.9 Terilyn Palanca 5.9.1 Terilyn Palanca Profile 5.9.2 Terilyn Palanca Main Business 5.9.3 Terilyn Palanca Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.9.4 Terilyn Palanca Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.9.5 Terilyn Palanca Recent Developments 5.10 Hai Swinehar 5.10.1 Hai Swinehar Profile 5.10.2 Hai Swinehar Main Business 5.10.3 Hai Swinehar Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.10.4 Hai Swinehar Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.10.5 Hai Swinehar Recent Developments 5.11 Salesforce 5.11.1 Salesforce Profile 5.11.2 Salesforce Main Business 5.11.3 Salesforce Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.11.4 Salesforce Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.11.5 Salesforce Recent Developments 5.12 Freshworks 5.12.1 Freshworks Profile 5.12.2 Freshworks Main Business 5.12.3 Freshworks Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.12.4 Freshworks Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.12.5 Freshworks Recent Developments 5.13 Servicenow 5.13.1 Servicenow Profile 5.13.2 Servicenow Main Business 5.13.3 Servicenow Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions 5.13.4 Servicenow Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) & (2015-2020) 5.13.5 Servicenow Recent Developments 6 North America 6.1 North America Customer Relationship Management (CRM) Customer Engagement Center Market Size by Country 6.2 United States 6.3 Canada 7 Europe 7.1 Europe Customer Relationship Management (CRM) Customer Engagement Center Market Size by Country 7.2 Germany 7.3 France 7.4 U.K. 7.5 Italy 7.6 Russia 7.7 Nordic 7.8 Rest of Europe 8 Asia-Pacific 8.1 Asia-Pacific Customer Relationship Management (CRM) Customer Engagement Center Market Size by Region 8.2 China 8.3 Japan 8.4 South Korea 8.5 Southeast Asia 8.6 India 8.7 Australia 8.8 Rest of Asia-Pacific 9 Latin America 9.1 Latin America Customer Relationship Management (CRM) Customer Engagement Center Market Size by Country 9.2 Mexico 9.3 Brazil 9.4 Rest of Latin America 10 Middle East & Africa 10.1 Middle East & Africa Customer Relationship Management (CRM) Customer Engagement Center Market Size by Country 10.2 Turkey 10.3 Saudi Arabia 10.4 UAE 10.5 Rest of Middle East & Africa 11 Customer Relationship Management (CRM) Customer Engagement Center Market Dynamics 11.1 Industry Trends 11.2 Market Drivers 11.3 Market Challenges 11.4 Market Restraints 12 Research Finding /Conclusion 13 Methodology and Data Source 13.1 Methodology/Research Approach 13.1.1 Research Programs/Design 13.1.2 Market Size Estimation 13.1.3 Market Breakdown and Data Triangulation 13.2 Data Source 13.2.1 Secondary Sources 13.2.2 Primary Sources 13.3 Disclaimer 13.4 Author List

List of Tables Table 1. Global Market Customer Relationship Management (CRM) Customer Engagement Center Market Size (US$ Million) Comparison by Region 2015 VS 2020 VS 2026 Table 2. Global Customer Relationship Management (CRM) Customer Engagement Center Market Size by Region (2015-2020) (US$ Million) Table 3. Global Customer Relationship Management (CRM) Customer Engagement Center Market Size Share by Region (2015-2020) Table 4. Global Customer Relationship Management (CRM) Customer Engagement Center Forecasted Market Size by Region (2021-2026) (US$ Million) Table 5. Global Customer Relationship Management (CRM) Customer Engagement Center Forecasted Market Size Share by Region (2021-2026) Table 6. Global Customer Relationship Management (CRM) Customer Engagement Center Market Size (US$ Million) by Type: 2015 VS 2020 VS 2026 Table 7. Global Customer Relationship Management (CRM) Customer Engagement Center Market Size by Type (2015-2020) (US$ Million) Table 8. Global Customer Relationship Management (CRM) Customer Engagement Center Revenue Market Share by Type (2015-2020) Table 9. Global Customer Relationship Management (CRM) Customer Engagement Center Forecasted Market Size by Type (2021-2026) (US$ Million) Table 10. Global Customer Relationship Management (CRM) Customer Engagement Center Revenue Market Share by Type (2021-2026) Table 11. Global Customer Relationship Management (CRM) Customer Engagement Center Market Size (US$ Million) by Application: 2015 VS 2020 VS 2026 Table 12. Global Customer Relationship Management (CRM) Customer Engagement Center Market Size by Application (2015-2020) (US$ Million) Table 13. Global Customer Relationship Management (CRM) Customer Engagement Center Revenue Market Share by Application (2015-2020) Table 14. Global Customer Relationship Management (CRM) Customer Engagement Center Forecasted Market Size by Application (2021-2026) (US$ Million) Table 15. Global Customer Relationship Management (CRM) Customer Engagement Center Revenue Market Share by Application (2021-2026) Table 16. Global Customer Relationship Management (CRM) Customer Engagement Center Revenue (US$ Million) by Players (2015-2020) Table 17. Global Customer Relationship Management (CRM) Customer Engagement Center Revenue Market Share by Players (2015-2020) Table 18. Global Top Manufacturers Market Share by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Relationship Management (CRM) Customer Engagement Center as of 2019) Table 19. Date of Key Manufacturers Enter into Customer Relationship Management (CRM) Customer Engagement Center Market Table 20. Global Customer Relationship Management (CRM) Customer Engagement Center Top Players Headquarters and Area Served Table 21. Customer Relationship Management (CRM) Customer Engagement Center Product Solution and Service Table 22. Global Customer Relationship Management (CRM) Customer Engagement Center Manufacturers Market Concentration Ratio (CR5 and HHI) Table 23. Mergers & Acquisitions, Expansion Plans Table 24. Service Cloud Basic Information List Table 25. Service Cloud Description and Business Overview Table 26. Service Cloud Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 27. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Service Cloud (2015-2020) Table 28. Service Cloud Recent Developments Table 29. Pegasystems Basic Information List Table 30. Pegasystems Description and Business Overview Table 31. Pegasystems Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 32. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Pegasystems (2015-2020) Table 33. Pegasystems Recent Developments Table 34. Microsoft Basic Information List Table 35. Microsoft Description and Business Overview Table 36. Microsoft Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 37. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Microsoft (2015-2020) Table 38. Microsoft Recent Developments Table 39. Oracle Basic Information List Table 40. Oracle Description and Business Overview Table 41. Oracle Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 42. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Oracle (2015-2020) Table 43. Oracle Recent Developments Table 44. Zendesk Basic Information List Table 45. Zendesk Description and Business Overview Table 46. Zendesk Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 47. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Zendesk (2015-2020) Table 48. Zendesk Recent Developments Table 49. SAP Basic Information List Table 50. SAP Description and Business Overview Table 51. SAP Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 52. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of SAP (2015-2020) Table 53. SAP Recent Developments Table 54. Brian Manusama Basic Information List Table 55. Brian Manusama Description and Business Overview Table 56. Brian Manusama Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 57. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Brian Manusama (2015-2020) Table 58. Brian Manusama Recent Developments Table 59. Nadine LeBlanc Basic Information List Table 60. Nadine LeBlanc Description and Business Overview Table 61. Nadine LeBlanc Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 62. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Nadine LeBlanc (2015-2020) Table 63. Nadine LeBlanc Recent Developments Table 64. Terilyn Palanca Basic Information List Table 65. Terilyn Palanca Description and Business Overview Table 66. Terilyn Palanca Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 67. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Terilyn Palanca (2015-2020) Table 68. Terilyn Palanca Recent Developments Table 69. Hai Swinehar Basic Information List Table 70. Hai Swinehar Description and Business Overview Table 71. Hai Swinehar Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 72. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Hai Swinehar (2015-2020) Table 73. Hai Swinehar Recent Developments Table 74. Salesforce Basic Information List Table 75. Salesforce Description and Business Overview Table 76. Salesforce Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 77. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Salesforce (2015-2020) Table 78. Salesforce Recent Developments Table 79. Freshworks Basic Information List Table 80. Freshworks Description and Business Overview Table 81. Freshworks Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 82. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Freshworks (2015-2020) Table 83. Freshworks Recent Developments Table 84. Servicenow Basic Information List Table 85. Servicenow Description and Business Overview Table 86. Servicenow Customer Relationship Management (CRM) Customer Engagement Center Products, Services and Solutions Table 87. Revenue (Million US$) in Customer Relationship Management (CRM) Customer Engagement Center Business of Servicenow (2015-2020) Table 88. Servicenow Recent Developments Table 89. North America Customer Relationship Management (CRM) Customer Engagement Center Market Size by Country (2015-2020) & (US$ Million) Table 90. North America Customer Relationship Management (CRM) Customer Engagement Center Market Size Share by Country (2015-2020) Table 91. Europe Customer Relationship Management (CRM) Customer Engagement Center Market Size by Country (2015-2020) & (US$ Million) Table 92. Europe Customer Relationship Management (CRM) Customer Engagement Center Market Size Share by Country (2015-2020) Table 93. Asia-Pacific Customer Relationship Management (CRM) Customer Engagement Center Market Size by Region (2015-2020) & (US$ Million) Table 94. Asia-Pacific Customer Relationship Management (CRM) Customer Engagement Center Market Size Share by Region (2015-2020) (US$ Million) Table 95. Latin America Customer Relationship Management (CRM) Customer Engagement Center Market Size by Country (2015-2020) & (US$ Million) Table 96. Latin America Customer Relationship Management (CRM) Customer Engagement Center Market Size Share by Country (2015-2020) (US$ Million) Table 97. Middle East & Africa Customer Relationship Management (CRM) Customer Engagement Center Market Size by Players (2015-2020) (US$ Million) Table 98. Middle East & Africa Customer Relationship Management (CRM) Customer Engagement Center Market Size Share by Players (2015-2020) (US$ Million) Table 99. Customer Relationship Management (CRM) Customer Engagement Center Market Trends Table 100. Customer Relationship Management (CRM) Customer Engagement Center Market Drivers Table 101. Customer Relationship Management (CRM) Customer Engagement Center Market Challenges Table 102. Customer Relationship Management (CRM) Customer Engagement Center Market Restriants Table 103. Research Programs/Design for This Report Table 104. Key Data Information from Secondary Sources Table 105. Key Data Information from Primary Sources List of Figures Figure 1. Global Customer Relationship Management (CRM) Customer Engagement Center Market Size Year-over-Year 2015-2026 & (US$ Million) Figure 2. Global Customer Relationship Management (CRM) Customer Engagement Center Market Size (US$ Million), 2015 VS 2020VS 2026 Figure 3. Global Customer Relationship Management (CRM) Customer Engagement Center Market Share by Regions: 2020 VS 2026 Figure 4. North America Customer Relationship Management (CRM) Customer Engagement Center Market Size (US$ Million) Growth Rate (2015-2026) Figure 5. Europe Customer Relationship Management (CRM) Customer Engagement Center Market Size (US$ Million) and Growth Rate (2015-2026) Figure 6. Asia-Pacific Customer Relationship Management (CRM) Customer Engagement Center Market Size (US$ Million) and Growth Rate (2015-2026) Figure 7. Latin America Customer Relationship Management (CRM) Customer Engagement Center Market Size (US$ Million) and Growth Rate (2015-2026) Figure 8. Middle East & Africa Customer Relationship Management (CRM) Customer Engagement Center Market Size (US$ Million) and Growth Rate (2015-2026) Figure 9. Global Customer Relationship Management (CRM) Customer Engagement Center Market Share by Type in 2020 & 2026 Figure 10. Small (Below 50 agents) Market Size (US$ Million) YoY Growth (2015-2026) Figure 11. Medium Size (50-500 agents) Market Size (US$ Million) YoY Growth (2015-2026) Figure 12. Large (over 500 agents) Market Size (US$ Million) YoY Growth (2015-2026) Figure 13. Global Customer Relationship Management (CRM) Customer Engagement Center Market Size Share by Application in 2020 & 2026 Figure 14. BFSI Market Size (US$ Million) YoY Growth (2015-2026) Figure 15. Education Market Size (US$ Million) YoY Growth (2015-2026) Figure 16. Manufacturing Market Size (US$ Million) YoY Growth (2015-2026) Figure 17. Telecom & IT Market Size (US$ Million) YoY Growth (2015-2026) Figure 18. E-Commerce Market Size (US$ Million) YoY Growth (2015-2026) Figure 19. Others Market Size (US$ Million) YoY Growth (2015-2026) Figure 20. Customer Relationship Management (CRM) Customer Engagement Center Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2015 VS 2019 Figure 21. Global Top 5 and Top 10 Players Customer Relationship Management (CRM) Customer Engagement Center Market Share in 2019 Figure 22. United States Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 23. Canada Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 24. Germany Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 25. France Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 26. U.K. Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 27. Italy Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 28. Russia Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 29. Nordic Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 30. Rest of Europe Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 31. China Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 32. Japan Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 33. South Korea Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 34. Southeast Asia Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 35. India Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 36. Australia Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 37. Rest of Asia-Pacific Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 38. Mexico Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 39. Brazil Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 40. Rest of Latin America Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 41. Turkey Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 42. Saudi Arabia Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 43. UAE Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 44. Rest of Middle East & Africa Customer Relationship Management (CRM) Customer Engagement Center Market Size YoY Growth (2015-2026) & (US$ Million) Figure 45. Bottom-up and Top-down Approaches for This Report Figure 46. Data Triangulation

Service Cloud Pegasystems Microsoft Oracle Zendesk SAP Brian Manusama Nadine LeBlanc Terilyn Palanca Hai Swinehar Salesforce Freshworks Servicenow