• Executive Summary o Market Overview • Market Landscape o Market ecosystem o Value chain analysis • Market Sizing o Market definition o Market segment analysis o Market size 2019 o Market outlook: Forecast for 2019 - 2024 • Five Forces Analysis o Five forces summary o Bargaining power of buyers o Bargaining power of suppliers o Threat of new entrants o Threat of substitutes o Threat of rivalry o Market condition • Market Segmentation by End-user o Market segments o Comparison by End-user o Individual users - Market size and forecast 2019-2024 o Commercial users - Market size and forecast 2019-2024 o Market opportunity by End-user • Market Segmentation by Service o Market segments o Comparison by Service o Online logistics services - Market size and forecast 2019-2024 o Online food ordering services - Market size and forecast 2019-2024 o Online grocery delivery services - Market size and forecast 2019-2024 o Others - Market size and forecast 2019-2024 o Market opportunity by Service • Customer Landscape • Geographic Landscape o Geographic segmentation o Geographic comparison o APAC - Market size and forecast 2019-2024 o North America - Market size and forecast 2019-2024 o Europe - Market size and forecast 2019-2024 o South America - Market size and forecast 2019-2024 o MEA - Market size and forecast 2019-2024 o Key leading countries o Market opportunity by geography o Market drivers – Demand led growth o Market challenges o Market trends • Vendor Landscape o Vendor landscape o Landscape disruption • Vendor Analysis o Vendors covered o Market positioning of vendors o Bundl Technologies Pvt. Ltd. o Delivery Hero SE o Handy Technologies Inc. o Laurel & Wolf o MakeMyTrip Ltd. o Maplebear Inc. o Nextag.co.uk o Uber Technologies Inc. o Urban Co. o Zomato Media Pvt. Ltd. • Appendix o Scope of the report o Currency conversion rates for US$ o Research methodology o List of abbreviations Exhibit • 1: Key Finding 1 • 2: Key Finding 2 • 3: Key Finding 3 • 4: Key Finding 5 • 5: Key Finding 6 • 6: Key Finding 7 • 7: Key Finding 8 • 8: Key Finding 9 • 9: Parent market • 10: Market characteristics • 11: Offerings of vendors included in the market definition • 12: Market segments • 13: Global - Market size and forecast 2019 - 2024 ($ million) • 14: Global market: Year-over-year growth 2019 - 2024 (%) • 15: Five forces analysis 2019 & 2024 • 16: Bargaining power of buyers • 17: Bargaining power of suppliers • 18: Threat of new entrants • 19: Threat of substitutes • 20: Threat of rivalry • 21: Market condition - Five forces 2019 • 22: End user - Market share 2019-2024 (%) • 23: Comparison by End user • 24: Individual users - Market size and forecast 2019-2024 ($ million) • 25: Individual users - Year-over-year growth 2019-2024 (%) • 26: Commercial users - Market size and forecast 2019-2024 ($ million) • 27: Commercial users - Year-over-year growth 2019-2024 (%) • 28: Market opportunity by End user • 29: Service - Market share 2019-2024 (%) • 30: Comparison by Service • 31: Online logistics services - Market size and forecast 2019-2024 ($ million) • 32: Online logistics services - Year-over-year growth 2019-2024 (%) • 33: Online food ordering services - Market size and forecast 2019-2024 ($ million) • 34: Online food ordering services - Year-over-year growth 2019-2024 (%) • 35: Online grocery delivery services - Market size and forecast 2019-2024 ($ million) • 36: Online grocery delivery services - Year-over-year growth 2019-2024 (%) • 37: Others - Market size and forecast 2019-2024 ($ million) • 38: Others - Year-over-year growth 2019-2024 (%) • 39: Market opportunity by Service • 40: Customer landscape • 41: Market share by geography 2019-2024 (%) • 42: Geographic comparison • 43: APAC - Market size and forecast 2019-2024 ($ million) • 44: APAC - Year-over-year growth 2019-2024 (%) • 45: North America - Market size and forecast 2019-2024 ($ million) • 46: North America - Year-over-year growth 2019-2024 (%) • 47: Europe - Market size and forecast 2019-2024 ($ million) • 48: Europe - Year-over-year growth 2019-2024 (%) • 49: South America - Market size and forecast 2019-2024 ($ million) • 50: South America - Year-over-year growth 2019-2024 (%) • 51: MEA - Market size and forecast 2019-2024 ($ million) • 52: MEA - Year-over-year growth 2019-2024 (%) • 53: Key leading countries • 54: Market opportunity by geography ($ million) • 55: Impact of drivers and challenges • 56: Vendor landscape • 57: Landscape disruption • 58: Industry risks • 59: Vendors covered • 60: Market positioning of vendors • 61: Airtasker Pty Ltd. - Overview • 62: Airtasker Pty Ltd. - Product and service • 63: Airtasker Pty Ltd. - Key offerings • 64: Airtasker Pty Ltd. - Key customers • 65: Airtasker Pty Ltd. - Segment focus • 66: Bundl Technologies Pvt. Ltd. - Overview • 67: Bundl Technologies Pvt. Ltd. - Product and service • 68: Bundl Technologies Pvt. Ltd. - Key offerings • 69: Bundl Technologies Pvt. Ltd. - Key customers • 70: Bundl Technologies Pvt. Ltd. - Segment focus • 71: Delivery Hero SE - Overview • 72: Delivery Hero SE - Business segments • 73: Delivery Hero SE - Key offerings • 74: Delivery Hero SE - Key customers • 75: Delivery Hero SE - Segment focus • 76: Handy Technologies Inc. - Overview • 77: Handy Technologies Inc. - Product and service • 78: Handy Technologies Inc. - Key offerings • 79: Handy Technologies Inc. - Key customers • 80: Handy Technologies Inc. - Segment focus • 81: Laurel & Wolf - Overview • 82: Laurel & Wolf - Product and service • 83: Laurel & Wolf - Key offerings • 84: Laurel & Wolf - Key customers • 85: Laurel & Wolf - Segment focus • 86: MakeMyTrip Ltd. - Overview • 87: MakeMyTrip Ltd. - Business segments • 88: MakeMyTrip Ltd. - Key offerings • 89: MakeMyTrip Ltd. - Key customers • 90: MakeMyTrip Ltd. - Segment focus • 91: Maplebear Inc. - Overview • 92: Maplebear Inc. - Product and service • 93: Maplebear Inc. - Key offerings • 94: Maplebear Inc. - Key customers • 95: Maplebear Inc. - Segment focus • 96: Nextag.co.uk - Overview • 97: Nextag.co.uk - Product and service • 98: Nextag.co.uk - Key offerings • 99: Nextag.co.uk - Key customers • 100: Nextag.co.uk - Segment focus • 101: Uber Technologies Inc. - Overview • 102: Uber Technologies Inc. - Business segments • 103: Uber Technologies Inc. - Key offerings • 104: Uber Technologies Inc. - Key customers • 105: Uber Technologies Inc. - Segment focus • 106: Urban Co. - Overview • 107: Urban Co. - Product and service • 108: Urban Co. - Key offerings • 109: Urban Co. - Key customers • 110: Urban Co. - Segment focus • 111: Zomato Media Pvt. Ltd. - Overview • 112: Zomato Media Pvt. Ltd. - Business segments • 113: Zomato Media Pvt. Ltd. - Key offerings • 114: Zomato Media Pvt. Ltd. - Key customers • 115: Zomato Media Pvt. Ltd. - Segment focus • 116: Currency conversion rates for US$ • 117: Research Methodology • 118: Validation techniques employed for market sizing • 119: Information sources • 120: List of abbreviations

Airtasker Pty Ltd., Bundl Technologies Pvt. Ltd., Delivery Hero SE, Handy Technologies Inc., Laurel & Wolf, MakeMyTrip Ltd., Maplebear Inc., Nextag.co.uk, Uber Technologies Inc., Urban Co., Zomato Media Pvt. Ltd.