Global Service Quality Management Industry Research Report, Growth Trends and Competitive Analysis 2022-2028
SKU ID : QYR-21700219 | Publishing Date : 13-Sep-2022 | No. of pages : 95
Detailed TOC of Global Service Quality Management Industry Research Report, Growth Trends and Competitive Analysis 2022-2028
1 Report Overview1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Service Quality Management Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 Enterprise Feedback Management (EFM)
1.2.3 Web analytics
1.2.4 Text analytics
1.2.5 Speech analytics
1.2.6 Others
1.3 Market by Application
1.3.1 Global Service Quality Management Market Growth Rate by Application: 2017 VS 2021 VS 2028
1.3.2 Small and Medium Enterprises
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
2 Market Perspective
2.1 Global Service Quality Management Market Size (2017-2028)
2.2 Service Quality Management Market Size across Key Geographies Worldwide: 2017 VS 2021 VS 2028
2.3 Global Service Quality Management Market Size by Region (2017-2022)
2.4 Global Service Quality Management Market Size Forecast by Region (2023-2028)
2.5 Global Top Service Quality Management Countries Ranking by Market Size
3 Service Quality Management Competitive by Company
3.1 Global Service Quality Management Revenue by Players
3.1.1 Global Service Quality Management Revenue by Players (2017-2022)
3.1.2 Global Service Quality Management Market Share by Players (2017-2022)
3.2 Global Service Quality Management Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Covered: Ranking by Service Quality Management Revenue
3.4 Global Service Quality Management Market Concentration Ratio
3.4.1 Global Service Quality Management Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Service Quality Management Revenue in 2021
3.5 Global Service Quality Management Key Players Head office and Area Served
3.6 Key Players Service Quality Management Product Solution and Service
3.7 Date of Enter into Service Quality Management Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Global Service Quality Management Breakdown Data by Type
4.1 Global Service Quality Management Historic Revenue by Type (2017-2022)
4.2 Global Service Quality Management Forecasted Revenue by Type (2023-2028)
5 Global Service Quality Management Breakdown Data by Application
5.1 Global Service Quality Management Historic Market Size by Application (2017-2022)
5.2 Global Service Quality Management Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Service Quality Management Revenue by Company (2020-2022)
6.2 North America Service Quality Management Revenue by Type (2017-2028)
6.3 North America Service Quality Management Revenue by Application (2017-2028)
6.4 North America Service Quality Management Revenue by Country (2017-2028)
6.4.1 U.S.
6.4.2 Canada
7 Europe
7.1 Europe Service Quality Management Revenue by Company (2020-2022)
7.2 Europe Service Quality Management Revenue by Type (2017-2028)
7.3 Europe Service Quality Management Revenue by Application (2017-2028)
7.4 Europe Service Quality Management Revenue by Country (2017-2028)
7.4.1 Germany
7.4.2 France
7.4.3 U.K.
7.4.4 Italy
7.4.5 Russia
8 Asia Pacific
8.1 Asia Pacific Service Quality Management Revenue by Company (2020-2022)
8.2 Asia Pacific Service Quality Management Revenue by Type (2017-2028)
8.3 Asia Pacific Service Quality Management Revenue by Application (2017-2028)
8.4 Asia Pacific Service Quality Management Revenue by Region (2017-2028)
8.4.1 China
8.4.2 Japan
8.4.3 South Korea
8.4.4 India
8.4.5 Australia
8.4.6 Taiwan
8.4.7 Indonesia
8.4.8 Thailand
8.4.9 Malaysia
8.4.10 Philippines
8.4.11 Vietnam
9 Latin America
9.1 Latin America Service Quality Management Revenue by Company (2020-2022)
9.2 Latin America Service Quality Management Revenue by Type (2017-2028)
9.3 Latin America Service Quality Management Revenue by Application (2017-2028)
9.4 Latin America Service Quality Management Revenue by Country (2017-2028)
9.4.1 Mexico
9.4.2 Brazil
9.4.3 Argentina
10 Middle East and Africa
10.1 Middle East and Africa Service Quality Management Revenue by Company (2020-2022)
10.2 Middle East and Africa Service Quality Management Revenue by Type (2017-2028)
10.3 Middle East and Africa Service Quality Management Revenue by Application (2017-2028)
10.4 Middle East and Africa Service Quality Management Revenue by Country (2017-2028)
10.4.1 Turkey
10.4.2 Saudi Arabia
10.4.3 U.A.E
11 Company Profiles
11.1 Adobe Systems
11.1.1 Adobe Systems Company Details
11.1.2 Adobe Systems Business Overview
11.1.3 Adobe Systems Service Quality Management Products and Services
11.1.4 Adobe Systems Service Quality Management Revenue in Service Quality Management Business (2017-2022)
11.1.5 Adobe Systems Service Quality Management SWOT Analysis
11.1.6 Adobe Systems Recent Developments
11.2 Amdocs
11.2.1 Amdocs Company Details
11.2.2 Amdocs Business Overview
11.2.3 Amdocs Service Quality Management Products and Services
11.2.4 Amdocs Service Quality Management Revenue in Service Quality Management Business (2017-2022)
11.2.5 Amdocs Service Quality Management SWOT Analysis
11.2.6 Amdocs Recent Developments
11.3 Alcate-Lucent
11.3.1 Alcate-Lucent Company Details
11.3.2 Alcate-Lucent Business Overview
11.3.3 Alcate-Lucent Service Quality Management Products and Services
11.3.4 Alcate-Lucent Service Quality Management Revenue in Service Quality Management Business (2017-2022)
11.3.5 Alcate-Lucent Service Quality Management SWOT Analysis
11.3.6 Alcate-Lucent Recent Developments
11.4 Cisco
11.4.1 Cisco Company Details
11.4.2 Cisco Business Overview
11.4.3 Cisco Service Quality Management Products and Services
11.4.4 Cisco Service Quality Management Revenue in Service Quality Management Business (2017-2022)
11.4.5 Cisco Service Quality Management SWOT Analysis
11.4.6 Cisco Recent Developments
11.5 Egain Corporation
11.5.1 Egain Corporation Company Details
11.5.2 Egain Corporation Business Overview
11.5.3 Egain Corporation Service Quality Management Products and Services
11.5.4 Egain Corporation Service Quality Management Revenue in Service Quality Management Business (2017-2022)
11.5.5 Egain Corporation Service Quality Management SWOT Analysis
11.5.6 Egain Corporation Recent Developments
11.6 Ericsson
11.6.1 Ericsson Company Details
11.6.2 Ericsson Business Overview
11.6.3 Ericsson Service Quality Management Products and Services
11.6.4 Ericsson Service Quality Management Revenue in Service Quality Management Business (2017-2022)
11.6.5 Ericsson Service Quality Management SWOT Analysis
11.6.6 Ericsson Recent Developments
11.7 HP
11.7.1 HP Company Details
11.7.2 HP Business Overview
11.7.3 HP Service Quality Management Products and Services
11.7.4 HP Service Quality Management Revenue in Service Quality Management Business (2017-2022)
11.7.5 HP Service Quality Management SWOT Analysis
11.7.6 HP Recent Developments
11.8 IBM
11.8.1 IBM Company Details
11.8.2 IBM Business Overview
11.8.3 IBM Service Quality Management Products and Services
11.8.4 IBM Service Quality Management Revenue in Service Quality Management Business (2017-2022)
11.8.5 IBM Service Quality Management SWOT Analysis
11.8.6 IBM Recent Developments
11.9 Oracle
11.9.1 Oracle Company Details
11.9.2 Oracle Business Overview
11.9.3 Oracle Service Quality Management Products and Services
11.9.4 Oracle Service Quality Management Revenue in Service Quality Management Business (2017-2022)
11.9.5 Oracle Service Quality Management SWOT Analysis
11.9.6 Oracle Recent Developments
12 Service Quality Management Market Dynamics
12.1 Service Quality Management Market Trends
12.2 Service Quality Management Market Drivers
12.3 Service Quality Management Market Challenges
12.4 Service Quality Management Market Restraints
13 Research Findings and Conclusion
14 Appendix
14.1 Research Methodology
14.1.1 Methodology/Research Approach
14.1.2 Data Source
14.2 Author Details
List of Figures, Tables and Charts Available in Global Service Quality Management Industry Research Report, Growth Trends and Competitive Analysis 2022-2028
List of TablesTable 1. Global Service Quality Management Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
Table 2. Key Players of Enterprise Feedback Management (EFM)
Table 3. Key Players of Web analytics
Table 4. Key Players of Text analytics
Table 5. Key Players of Speech analytics
Table 6. Key Players of Others
Table 7. Global Service Quality Management Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
Table 8. Global Service Quality Management Market Size (US$ Million) by Region: 2017 VS 2021 VS 2028
Table 9. Global Service Quality Management Revenue by Region (2017-2022) & (US$ Million)
Table 10. Global Service Quality Management Revenue Market Share by Region (2017-2022)
Table 11. Global Service Quality Management Revenue by Players (2017-2022) & (US$ Million)
Table 12. Global Service Quality Management Market Share by Players (2017-2022)
Table 13. Global Top Service Quality Management Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Service Quality Management as of 2021)
Table 14. Ranking of Global Top Service Quality Management Companies by Revenue (US$ Million) in 2021
Table 15. Global 5 Largest Players Market Share by Service Quality Management Revenue (CR5 and HHI) & (2017-2022)
Table 16. Key Players Headquarters and Area Served
Table 17. Key Players Service Quality Management Product Solution and Service
Table 18. Date of Key Manufacturers Enter into Service Quality Management Market
Table 19. Mergers & Acquisitions, Expansion Plans
Table 20. Global Service Quality Management Market Size by Type (2017-2022) & (US$ Million)
Table 21. Global Service Quality Management Revenue Market Share by Type (2017-2022)
Table 22. Global Service Quality Management Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 23. Global Service Quality Management Revenue Market Share by Type (2023-2028)
Table 24. Global Service Quality Management Market Size by Application (2017-2022) & (US$ Million)
Table 25. Global Service Quality Management Revenue Market Share by Application (2017-2022)
Table 26. Global Service Quality Management Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 27. Global Service Quality Management Revenue Market Share by Application (2023-2028)
Table 28. North America Service Quality Management Revenue by Company (2020-2022) & (US$ Million)
Table 29. North America Service Quality Management Revenue by Type (2017-2022) & (US$ Million)
Table 30. North America Service Quality Management Revenue by Type (2023-2028) & (US$ Million)
Table 31. North America Service Quality Management Revenue by Application (2017-2022) & (US$ Million)
Table 32. North America Service Quality Management Revenue by Application (2023-2028) & (US$ Million)
Table 33. North America Service Quality Management Revenue by Country (2017-2022) & (US$ Million)
Table 34. North America Service Quality Management Revenue by Country (2023-2028) & (US$ Million)
Table 35. Europe Service Quality Management Revenue by Company (2020-2022) & (US$ Million)
Table 36. Europe Service Quality Management Revenue by Type (2017-2022) & (US$ Million)
Table 37. Europe Service Quality Management Revenue by Type (2023-2028) & (US$ Million)
Table 38. Europe Service Quality Management Revenue by Application (2017-2022) & (US$ Million)
Table 39. Europe Service Quality Management Revenue by Application (2023-2028) & (US$ Million)
Table 40. Europe Service Quality Management Revenue by Country (2017-2022) & (US$ Million)
Table 41. Europe Service Quality Management Revenue by Country (2023-2028) & (US$ Million)
Table 42. Asia Pacific Service Quality Management Revenue by Company (2020-2022) & (US$ Million)
Table 43. Asia Pacific Service Quality Management Revenue by Type (2017-2022) & (US$ Million)
Table 44. Asia Pacific Service Quality Management Revenue by Type (2023-2028) & (US$ Million)
Table 45. Asia Pacific Service Quality Management Revenue by Application (2017-2022) & (US$ Million)
Table 46. Asia Pacific Service Quality Management Revenue by Application (2023-2028) & (US$ Million)
Table 47. Asia Pacific Service Quality Management Revenue by Region (2017-2022) & (US$ Million)
Table 48. Asia Pacific Service Quality Management Revenue by Region (2023-2028) & (US$ Million)
Table 49. Latin America Service Quality Management Revenue by Company (2020-2022) & (US$ Million)
Table 50. Latin America Service Quality Management Revenue by Type (2017-2022) & (US$ Million)
Table 51. Latin America Service Quality Management Revenue by Type (2023-2028) & (US$ Million)
Table 52. Latin America Service Quality Management Revenue by Application (2017-2022) & (US$ Million)
Table 53. Latin America Service Quality Management Revenue by Application (2023-2028) & (US$ Million)
Table 54. Latin America Service Quality Management Revenue by Country (2017-2022) & (US$ Million)
Table 55. Latin America Service Quality Management Revenue by Country (2023-2028) & (US$ Million)
Table 56. Middle East and Africa Service Quality Management Revenue by Company (2020-2022) & (US$ Million)
Table 57. Middle East and Africa Service Quality Management Revenue by Type (2017-2022) & (US$ Million)
Table 58. Middle East and Africa Service Quality Management Revenue by Type (2023-2028) & (US$ Million)
Table 59. Middle East and Africa Service Quality Management Revenue by Application (2017-2022) & (US$ Million)
Table 60. Middle East and Africa Service Quality Management Revenue by Application (2023-2028) & (US$ Million)
Table 61. Middle East and Africa Service Quality Management Revenue by Country (2017-2022) & (US$ Million)
Table 62. Middle East and Africa Service Quality Management Revenue by Country (2023-2028) & (US$ Million)
Table 63. Adobe Systems Company Details
Table 64. Adobe Systems Business Overview
Table 65. Adobe Systems Service Quality Management Product and Services
Table 66. Adobe Systems Service Quality Management Revenue in Service Quality Management Business (2017-2022) & (US$ Million)
Table 67. Adobe Systems Service Quality Management SWOT Analysis
Table 68. Adobe Systems Recent Developments
Table 69. Amdocs Company Details
Table 70. Amdocs Business Overview
Table 71. Amdocs Service Quality Management Product and Services
Table 72. Amdocs Service Quality Management Revenue in Service Quality Management Business (2017-2022) & (US$ Million)
Table 73. Amdocs Service Quality Management SWOT Analysis
Table 74. Amdocs Recent Developments
Table 75. Alcate-Lucent Company Details
Table 76. Alcate-Lucent Business Overview
Table 77. Alcate-Lucent Service Quality Management Product and Services
Table 78. Alcate-Lucent Service Quality Management Revenue in Service Quality Management Business (2017-2022) & (US$ Million)
Table 79. Alcate-Lucent Service Quality Management SWOT Analysis
Table 80. Alcate-Lucent Recent Developments
Table 81. Cisco Company Details
Table 82. Cisco Business Overview
Table 83. Cisco Service Quality Management Product and Services
Table 84. Cisco Service Quality Management Revenue in Service Quality Management Business (2017-2022) & (US$ Million)
Table 85. Cisco Service Quality Management SWOT Analysis
Table 86. Cisco Recent Developments
Table 87. Egain Corporation Company Details
Table 88. Egain Corporation Business Overview
Table 89. Egain Corporation Service Quality Management Product and Services
Table 90. Egain Corporation Service Quality Management Revenue in Service Quality Management Business (2017-2022) & (US$ Million)
Table 91. Egain Corporation Service Quality Management SWOT Analysis
Table 92. Egain Corporation Recent Developments
Table 93. Ericsson Company Details
Table 94. Ericsson Business Overview
Table 95. Ericsson Service Quality Management Product and Services
Table 96. Ericsson Service Quality Management Revenue in Service Quality Management Business (2017-2022) & (US$ Million)
Table 97. Ericsson Service Quality Management SWOT Analysis
Table 98. Ericsson Recent Developments
Table 99. HP Company Details
Table 100. HP Business Overview
Table 101. HP Service Quality Management Product and Services
Table 102. HP Service Quality Management Revenue in Service Quality Management Business (2017-2022) & (US$ Million)
Table 103. HP Service Quality Management SWOT Analysis
Table 104. HP Recent Developments
Table 105. IBM Company Details
Table 106. IBM Business Overview
Table 107. IBM Service Quality Management Product and Services
Table 108. IBM Service Quality Management Revenue in Service Quality Management Business (2017-2022) & (US$ Million)
Table 109. IBM Service Quality Management SWOT Analysis
Table 110. IBM Recent Developments
Table 111. Oracle Company Details
Table 112. Oracle Business Overview
Table 113. Oracle Service Quality Management Product and Services
Table 114. Oracle Service Quality Management Revenue in Service Quality Management Business (2017-2022) & (US$ Million)
Table 115. Oracle Service Quality Management SWOT Analysis
Table 116. Oracle Recent Developments
Table 117. Service Quality Management Market Trends
Table 118. Service Quality Management Market Drivers
Table 119. Service Quality Management Market Challenges
Table 120. Service Quality Management Market Restraints
Table 121. Research Programs/Design for This Report
Table 122. Key Data Information from Secondary Sources
Table 123. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Service Quality Management Sales Market Share by Type: 2021 VS 2028
Figure 2. Enterprise Feedback Management (EFM) Features
Figure 3. Web analytics Features
Figure 4. Text analytics Features
Figure 5. Speech analytics Features
Figure 6. Others Features
Figure 7. Global Service Quality Management Sales Market Share by Application: 2021 VS 2028
Figure 8. Small and Medium Enterprises Case Studies
Figure 9. Large Enterprises Case Studies
Figure 10. Service Quality Management Report Years Considered
Figure 11. Global Service Quality Management Revenue, (US$ Million), 2017 VS 2021 VS 2028
Figure 12. Global Service Quality Management Market Size 2017-2028 (US$ Million)
Figure 13. Global Service Quality Management Market Size Market Share by Region: 2021 VS 2028
Figure 14. Global Service Quality Management Revenue Market Share by Region in 2017 VS 2022
Figure 15. Global Top 10 Service Quality Management Countries Ranking by Market Size (US$ Million) in 2021
Figure 16. Global Service Quality Management Market Share by Players in 2021
Figure 17. Global Top Service Quality Management Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Service Quality Management as of 2021)
Figure 18. The Top 10 and 5 Players Market Share by Service Quality Management Revenue in 2021
Figure 19. North America Service Quality Management Revenue Market Share by Company in 2021
Figure 20. North America Service Quality Management Revenue Market Share by Type (2017-2028)
Figure 21. North America Service Quality Management Revenue Market Share by Application (2017-2028)
Figure 22. North America Service Quality Management Revenue Share by Country (2017-2028)
Figure 23. U.S. Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 24. Canada Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 25. Europe Service Quality Management Revenue Market Share by Company in 2021
Figure 26. Europe Service Quality Management Revenue Market Share by Type (2017-2028)
Figure 27. Europe Service Quality Management Revenue Market Share by Application (2017-2028)
Figure 28. Europe Service Quality Management Revenue Share by Country (2017-2028)
Figure 29. Germany Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 30. France Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 31. U.K. Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 32. Italy Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 33. Russia Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 34. Asia Pacific Service Quality Management Revenue Market Share by Company in 2021
Figure 35. Asia Pacific Service Quality Management Revenue Market Share by Type (2017-2028)
Figure 36. Asia Pacific Service Quality Management Revenue Market Share by Application (2017-2028)
Figure 37. Asia Pacific Service Quality Management Revenue Share by Region (2017-2028)
Figure 38. China Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 39. Japan Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 40. South Korea Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 41. India Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 42. Australia Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 43. Taiwan Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 44. Indonesia Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 45. Thailand Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 46. Malaysia Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 47. Philippines Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 48. Vietnam Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 49. Latin America Service Quality Management Revenue Market Share by Company in 2021
Figure 50. Latin America Service Quality Management Revenue Market Share by Type (2017-2028)
Figure 51. Latin America Service Quality Management Revenue Market Share by Application (2017-2028)
Figure 52. Latin America Service Quality Management Revenue Share by Country (2017-2028)
Figure 53. Mexico Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 54. Brazil Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 55. Argentina Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 56. Middle East and Africa Service Quality Management Revenue Market Share by Company in 2021
Figure 57. Middle East and Africa Service Quality Management Revenue Market Share by Type (2017-2028)
Figure 58. Middle East and Africa Service Quality Management Revenue Market Share by Application (2017-2028)
Figure 59. Middle East and Africa Service Quality Management Revenue Share by Country (2017-2028)
Figure 60. Turkey Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 61. Saudi Arabia Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 62. U.A.E Service Quality Management Revenue (2017-2028) & (US$ Million)
Figure 63. Adobe Systems Revenue Growth Rate in Service Quality Management Business (2017-2022)
Figure 64. Amdocs Revenue Growth Rate in Service Quality Management Business (2017-2022)
Figure 65. Alcate-Lucent Revenue Growth Rate in Service Quality Management Business (2017-2022)
Figure 66. Cisco Revenue Growth Rate in Service Quality Management Business (2017-2022)
Figure 67. Egain Corporation Revenue Growth Rate in Service Quality Management Business (2017-2022)
Figure 68. Ericsson Revenue Growth Rate in Service Quality Management Business (2017-2022)
Figure 69. HP Revenue Growth Rate in Service Quality Management Business (2017-2022)
Figure 70. IBM Revenue Growth Rate in Service Quality Management Business (2017-2022)
Figure 71. Oracle Revenue Growth Rate in Service Quality Management Business (2017-2022)
Figure 72. Bottom-up and Top-down Approaches for This Report
Figure 73. Data Triangulation
Figure 74. Key Executives Interviewed
Keyplayers in Global Service Quality Management Industry Research Report, Growth Trends and Competitive Analysis 2022-2028
Adobe SystemsAmdocs
Alcate-Lucent
Cisco
Egain Corporation
Ericsson
HP
IBM
Oracle