Global CRM Analytics Market Size, Status and Forecast 2020-2026
SKU ID : QYR-15467642 | Publishing Date : 19-Mar-2020 | No. of pages : 99
Detailed TOC of Global CRM Analytics Market Size, Status and Forecast 2020-2026
Table of Contents1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by CRM Analytics Revenue
1.4 Market Analysis by Type
1.4.1 Global CRM Analytics Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Sales Analytics
1.4.3 Customer Analytics
1.4.4 Contact Center Analytics
1.4.5 Marketing Analytics
1.4.6 Web & Social Media Analytics
1.5 Market by Application
1.5.1 Global CRM Analytics Market Share by Application: 2020 VS 2026
1.5.2 Large Enterprises
1.5.3 Small and Medium Businesses
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends by Regions
2.1 CRM Analytics Market Perspective (2015-2026)
2.2 CRM Analytics Growth Trends by Regions
2.2.1 CRM Analytics Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 CRM Analytics Historic Market Share by Regions (2015-2020)
2.2.3 CRM Analytics Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis
2.3.5 CRM Analytics Market Growth Strategy
2.3.6 Primary Interviews with Key CRM Analytics Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top CRM Analytics Players by Market Size
3.1.1 Global Top CRM Analytics Players by Revenue (2015-2020)
3.1.2 Global CRM Analytics Revenue Market Share by Players (2015-2020)
3.1.3 Global CRM Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global CRM Analytics Market Concentration Ratio
3.2.1 Global CRM Analytics Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by CRM Analytics Revenue in 2019
3.3 CRM Analytics Key Players Head office and Area Served
3.4 Key Players CRM Analytics Product Solution and Service
3.5 Date of Enter into CRM Analytics Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type (2015-2026)
4.1 Global CRM Analytics Historic Market Size by Type (2015-2020)
4.2 Global CRM Analytics Forecasted Market Size by Type (2021-2026)
5 CRM Analytics Breakdown Data by Application (2015-2026)
5.1 Global CRM Analytics Market Size by Application (2015-2020)
5.2 Global CRM Analytics Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America CRM Analytics Market Size (2015-2020)
6.2 CRM Analytics Key Players in North America (2019-2020)
6.3 North America CRM Analytics Market Size by Type (2015-2020)
6.4 North America CRM Analytics Market Size by Application (2015-2020)
7 Europe
7.1 Europe CRM Analytics Market Size (2015-2020)
7.2 CRM Analytics Key Players in Europe (2019-2020)
7.3 Europe CRM Analytics Market Size by Type (2015-2020)
7.4 Europe CRM Analytics Market Size by Application (2015-2020)
8 China
8.1 China CRM Analytics Market Size (2015-2020)
8.2 CRM Analytics Key Players in China (2019-2020)
8.3 China CRM Analytics Market Size by Type (2015-2020)
8.4 China CRM Analytics Market Size by Application (2015-2020)
9 Japan
9.1 Japan CRM Analytics Market Size (2015-2020)
9.2 CRM Analytics Key Players in Japan (2019-2020)
9.3 Japan CRM Analytics Market Size by Type (2015-2020)
9.4 Japan CRM Analytics Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia CRM Analytics Market Size (2015-2020)
10.2 CRM Analytics Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia CRM Analytics Market Size by Type (2015-2020)
10.4 Southeast Asia CRM Analytics Market Size by Application (2015-2020)
11 India
11.1 India CRM Analytics Market Size (2015-2020)
11.2 CRM Analytics Key Players in India (2019-2020)
11.3 India CRM Analytics Market Size by Type (2015-2020)
11.4 India CRM Analytics Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America CRM Analytics Market Size (2015-2020)
12.2 CRM Analytics Key Players in Central & South America (2019-2020)
12.3 Central & South America CRM Analytics Market Size by Type (2015-2020)
12.4 Central & South America CRM Analytics Market Size by Application (2015-2020)
13 Key Players Profiles
13.1 Oracle
13.1.1 Oracle Company Details
13.1.2 Oracle Business Overview and Its Total Revenue
13.1.3 Oracle CRM Analytics Introduction
13.1.4 Oracle Revenue in CRM Analytics Business (2015-2020))
13.1.5 Oracle Recent Development
13.2 SAP SE
13.2.1 SAP SE Company Details
13.2.2 SAP SE Business Overview and Its Total Revenue
13.2.3 SAP SE CRM Analytics Introduction
13.2.4 SAP SE Revenue in CRM Analytics Business (2015-2020)
13.2.5 SAP SE Recent Development
13.3 IBM
13.3.1 IBM Company Details
13.3.2 IBM Business Overview and Its Total Revenue
13.3.3 IBM CRM Analytics Introduction
13.3.4 IBM Revenue in CRM Analytics Business (2015-2020)
13.3.5 IBM Recent Development
13.4 Microsoft
13.4.1 Microsoft Company Details
13.4.2 Microsoft Business Overview and Its Total Revenue
13.4.3 Microsoft CRM Analytics Introduction
13.4.4 Microsoft Revenue in CRM Analytics Business (2015-2020)
13.4.5 Microsoft Recent Development
13.5 SAS Institute
13.5.1 SAS Institute Company Details
13.5.2 SAS Institute Business Overview and Its Total Revenue
13.5.3 SAS Institute CRM Analytics Introduction
13.5.4 SAS Institute Revenue in CRM Analytics Business (2015-2020)
13.5.5 SAS Institute Recent Development
13.6 Accenture PLC
13.6.1 Accenture PLC Company Details
13.6.2 Accenture PLC Business Overview and Its Total Revenue
13.6.3 Accenture PLC CRM Analytics Introduction
13.6.4 Accenture PLC Revenue in CRM Analytics Business (2015-2020)
13.6.5 Accenture PLC Recent Development
13.7 Infor
13.7.1 Infor Company Details
13.7.2 Infor Business Overview and Its Total Revenue
13.7.3 Infor CRM Analytics Introduction
13.7.4 Infor Revenue in CRM Analytics Business (2015-2020)
13.7.5 Infor Recent Development
13.8 Teradata
13.8.1 Teradata Company Details
13.8.2 Teradata Business Overview and Its Total Revenue
13.8.3 Teradata CRM Analytics Introduction
13.8.4 Teradata Revenue in CRM Analytics Business (2015-2020)
13.8.5 Teradata Recent Development
13.9 Angoss Software Corporation
13.9.1 Angoss Software Corporation Company Details
13.9.2 Angoss Software Corporation Business Overview and Its Total Revenue
13.9.3 Angoss Software Corporation CRM Analytics Introduction
13.9.4 Angoss Software Corporation Revenue in CRM Analytics Business (2015-2020)
13.9.5 Angoss Software Corporation Recent Development
13.10 Salesforce
13.10.1 Salesforce Company Details
13.10.2 Salesforce Business Overview and Its Total Revenue
13.10.3 Salesforce CRM Analytics Introduction
13.10.4 Salesforce Revenue in CRM Analytics Business (2015-2020)
13.10.5 Salesforce Recent Development
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of Figures, Tables and Charts Available in Global CRM Analytics Market Size, Status and Forecast 2020-2026
List of TablesTable 1. CRM Analytics Key Market Segments
Table 2. Key Players Covered: Ranking by CRM Analytics Revenue
Table 3. Ranking of Global Top CRM Analytics Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global CRM Analytics Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Sales Analytics
Table 6. Key Players of Customer Analytics
Table 7. Key Players of Contact Center Analytics
Table 8. Key Players of Marketing Analytics
Table 9. Key Players of Web & Social Media Analytics
Table 10. Global CRM Analytics Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 11. Global CRM Analytics Market Size by Regions (US$ Million): 2020 VS 2026
Table 12. Global CRM Analytics Market Size by Regions (2015-2020) (US$ Million)
Table 13. Global CRM Analytics Market Share by Regions (2015-2020)
Table 14. Global CRM Analytics Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 15. Global CRM Analytics Market Share by Regions (2021-2026)
Table 16. Market Top Trends
Table 17. Key Drivers: Impact Analysis
Table 18. Key Challenges
Table 19. CRM Analytics Market Growth Strategy
Table 20. Main Points Interviewed from Key CRM Analytics Players
Table 21. Global CRM Analytics Revenue by Players (2015-2020) (Million US$)
Table 22. Global CRM Analytics Market Share by Players (2015-2020)
Table 23. Global Top CRM Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in CRM Analytics as of 2019)
Table 24. Global CRM Analytics by Players Market Concentration Ratio (CR5 and HHI)
Table 25. Key Players Headquarters and Area Served
Table 26. Key Players CRM Analytics Product Solution and Service
Table 27. Date of Enter into CRM Analytics Market
Table 28. Mergers & Acquisitions, Expansion Plans
Table 29. Global CRM Analytics Market Size by Type (2015-2020) (Million US$)
Table 30. Global CRM Analytics Market Size Share by Type (2015-2020)
Table 31. Global CRM Analytics Revenue Market Share by Type (2021-2026)
Table 32. Global CRM Analytics Market Size Share by Application (2015-2020)
Table 33. Global CRM Analytics Market Size by Application (2015-2020) (Million US$)
Table 34. Global CRM Analytics Market Size Share by Application (2021-2026)
Table 35. North America Key Players CRM Analytics Revenue (2019-2020) (Million US$)
Table 36. North America Key Players CRM Analytics Market Share (2019-2020)
Table 37. North America CRM Analytics Market Size by Type (2015-2020) (Million US$)
Table 38. North America CRM Analytics Market Share by Type (2015-2020)
Table 39. North America CRM Analytics Market Size by Application (2015-2020) (Million US$)
Table 40. North America CRM Analytics Market Share by Application (2015-2020)
Table 41. Europe Key Players CRM Analytics Revenue (2019-2020) (Million US$)
Table 42. Europe Key Players CRM Analytics Market Share (2019-2020)
Table 43. Europe CRM Analytics Market Size by Type (2015-2020) (Million US$)
Table 44. Europe CRM Analytics Market Share by Type (2015-2020)
Table 45. Europe CRM Analytics Market Size by Application (2015-2020) (Million US$)
Table 46. Europe CRM Analytics Market Share by Application (2015-2020)
Table 47. China Key Players CRM Analytics Revenue (2019-2020) (Million US$)
Table 48. China Key Players CRM Analytics Market Share (2019-2020)
Table 49. China CRM Analytics Market Size by Type (2015-2020) (Million US$)
Table 50. China CRM Analytics Market Share by Type (2015-2020)
Table 51. China CRM Analytics Market Size by Application (2015-2020) (Million US$)
Table 52. China CRM Analytics Market Share by Application (2015-2020)
Table 53. Japan Key Players CRM Analytics Revenue (2019-2020) (Million US$)
Table 54. Japan Key Players CRM Analytics Market Share (2019-2020)
Table 55. Japan CRM Analytics Market Size by Type (2015-2020) (Million US$)
Table 56. Japan CRM Analytics Market Share by Type (2015-2020)
Table 57. Japan CRM Analytics Market Size by Application (2015-2020) (Million US$)
Table 58. Japan CRM Analytics Market Share by Application (2015-2020)
Table 59. Southeast Asia Key Players CRM Analytics Revenue (2019-2020) (Million US$)
Table 60. Southeast Asia Key Players CRM Analytics Market Share (2019-2020)
Table 61. Southeast Asia CRM Analytics Market Size by Type (2015-2020) (Million US$)
Table 62. Southeast Asia CRM Analytics Market Share by Type (2015-2020)
Table 63. Southeast Asia CRM Analytics Market Size by Application (2015-2020) (Million US$)
Table 64. Southeast Asia CRM Analytics Market Share by Application (2015-2020)
Table 65. India Key Players CRM Analytics Revenue (2019-2020) (Million US$)
Table 66. India Key Players CRM Analytics Market Share (2019-2020)
Table 67. India CRM Analytics Market Size by Type (2015-2020) (Million US$)
Table 68. India CRM Analytics Market Share by Type (2015-2020)
Table 69. India CRM Analytics Market Size by Application (2015-2020) (Million US$)
Table 70. India CRM Analytics Market Share by Application (2015-2020)
Table 71. Central & South America Key Players CRM Analytics Revenue (2019-2020) (Million US$)
Table 72. Central & South America Key Players CRM Analytics Market Share (2019-2020)
Table 73. Central & South America CRM Analytics Market Size by Type (2015-2020) (Million US$)
Table 74. Central & South America CRM Analytics Market Share by Type (2015-2020)
Table 75. Central & South America CRM Analytics Market Size by Application (2015-2020) (Million US$)
Table 76. Central & South America CRM Analytics Market Share by Application (2015-2020)
Table 77. Oracle Company Details
Table 78. Oracle Business Overview
Table 79. Oracle Product
Table 80. Oracle Revenue in CRM Analytics Business (2015-2020) (Million US$)
Table 81. Oracle Recent Development
Table 82. SAP SE Company Details
Table 83. SAP SE Business Overview
Table 84. SAP SE Product
Table 85. SAP SE Revenue in CRM Analytics Business (2015-2020) (Million US$)
Table 86. SAP SE Recent Development
Table 87. IBM Company Details
Table 88. IBM Business Overview
Table 89. IBM Product
Table 90. IBM Revenue in CRM Analytics Business (2015-2020) (Million US$)
Table 91. IBM Recent Development
Table 92. Microsoft Company Details
Table 93. Microsoft Business Overview
Table 94. Microsoft Product
Table 95. Microsoft Revenue in CRM Analytics Business (2015-2020) (Million US$)
Table 96. Microsoft Recent Development
Table 97. SAS Institute Company Details
Table 98. SAS Institute Business Overview
Table 99. SAS Institute Product
Table 100. SAS Institute Revenue in CRM Analytics Business (2015-2020) (Million US$)
Table 101. SAS Institute Recent Development
Table 102. Accenture PLC Company Details
Table 103. Accenture PLC Business Overview
Table 104. Accenture PLC Product
Table 105. Accenture PLC Revenue in CRM Analytics Business (2015-2020) (Million US$)
Table 106. Accenture PLC Recent Development
Table 107. Infor Company Details
Table 108. Infor Business Overview
Table 109. Infor Product
Table 110. Infor Revenue in CRM Analytics Business (2015-2020) (Million US$)
Table 111. Infor Recent Development
Table 112. Teradata Business Overview
Table 113. Teradata Product
Table 114. Teradata Company Details
Table 115. Teradata Revenue in CRM Analytics Business (2015-2020) (Million US$)
Table 116. Teradata Recent Development
Table 117. Angoss Software Corporation Company Details
Table 118. Angoss Software Corporation Business Overview
Table 119. Angoss Software Corporation Product
Table 120. Angoss Software Corporation Revenue in CRM Analytics Business (2015-2020) (Million US$)
Table 121. Angoss Software Corporation Recent Development
Table 122. Salesforce Company Details
Table 123. Salesforce Business Overview
Table 124. Salesforce Product
Table 125. Salesforce Revenue in CRM Analytics Business (2015-2020) (Million US$)
Table 126. Salesforce Recent Development
Table 127. Research Programs/Design for This Report
Table 128. Key Data Information from Secondary Sources
Table 129. Key Data Information from Primary Sources
List of Figures
Figure 1. Global CRM Analytics Market Share by Type: 2020 VS 2026
Figure 2. Sales Analytics Features
Figure 3. Customer Analytics Features
Figure 4. Contact Center Analytics Features
Figure 5. Marketing Analytics Features
Figure 6. Web & Social Media Analytics Features
Figure 7. Global CRM Analytics Market Share by Application: 2020 VS 2026
Figure 8. Large Enterprises Case Studies
Figure 9. Small and Medium Businesses Case Studies
Figure 10. CRM Analytics Report Years Considered
Figure 11. Global CRM Analytics Market Size YoY Growth 2015-2026 (US$ Million)
Figure 12. Global CRM Analytics Market Share by Regions: 2020 VS 2026
Figure 13. Global CRM Analytics Market Share by Regions (2021-2026)
Figure 14. Porter's Five Forces Analysis
Figure 15. Global CRM Analytics Market Share by Players in 2019
Figure 16. Global Top CRM Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in CRM Analytics as of 2019
Figure 17. The Top 10 and 5 Players Market Share by CRM Analytics Revenue in 2019
Figure 18. North America CRM Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Europe CRM Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. China CRM Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Japan CRM Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Southeast Asia CRM Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. India CRM Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. Central & South America CRM Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Oracle Total Revenue (US$ Million): 2019 Compared with 2018
Figure 26. Oracle Revenue Growth Rate in CRM Analytics Business (2015-2020)
Figure 27. SAP SE Total Revenue (US$ Million): 2019 Compared with 2018
Figure 28. SAP SE Revenue Growth Rate in CRM Analytics Business (2015-2020)
Figure 29. IBM Total Revenue (US$ Million): 2019 Compared with 2018
Figure 30. IBM Revenue Growth Rate in CRM Analytics Business (2015-2020)
Figure 31. Microsoft Total Revenue (US$ Million): 2019 Compared with 2018
Figure 32. Microsoft Revenue Growth Rate in CRM Analytics Business (2015-2020)
Figure 33. SAS Institute Total Revenue (US$ Million): 2019 Compared with 2018
Figure 34. SAS Institute Revenue Growth Rate in CRM Analytics Business (2015-2020)
Figure 35. Accenture PLC Total Revenue (US$ Million): 2019 Compared with 2018
Figure 36. Accenture PLC Revenue Growth Rate in CRM Analytics Business (2015-2020)
Figure 37. Infor Total Revenue (US$ Million): 2019 Compared with 2018
Figure 38. Infor Revenue Growth Rate in CRM Analytics Business (2015-2020)
Figure 39. Teradata Total Revenue (US$ Million): 2019 Compared with 2018
Figure 40. Teradata Revenue Growth Rate in CRM Analytics Business (2015-2020)
Figure 41. Angoss Software Corporation Total Revenue (US$ Million): 2019 Compared with 2018
Figure 42. Angoss Software Corporation Revenue Growth Rate in CRM Analytics Business (2015-2020)
Figure 43. Salesforce Total Revenue (US$ Million): 2019 Compared with 2018
Figure 44. Salesforce Revenue Growth Rate in CRM Analytics Business (2015-2020)
Figure 45. Bottom-up and Top-down Approaches for This Report
Figure 46. Data Triangulation
Figure 47. Key Executives Interviewed
Keyplayers in Global CRM Analytics Market Size, Status and Forecast 2020-2026
OracleSAP SE
IBM
Microsoft
SAS Institute
Accenture PLC
Infor
Teradata
Angoss Software Corporation
Salesforce